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Tuna Digital Platformby Tuna Industrial
D06CORPORATE PRESENCE

Corporate Switchboard Voice Agent

A voice assistant that answers at any hour, understands the request, and routes it to the right person.

An AI voice assistant greets calls to your switchboard in natural conversation. It understands what the caller needs, answers common questions, books a meeting in the calendar, or transfers the call to the right department. A summary and record of every call lands in the CRM.

SCOPE
01Natural conversation in Turkish and English
02Routing by department and topic
03Answers to frequent questions
04Meeting and call-back scheduling
05Call summary and CRM record
06Out-of-hours and peak-time coverage
OUTCOMEFewer missed calls and fewer lost requests.
INDUSTRIAL EXAMPLEA quote call from abroad after hours is not lost; the next morning it is in front of sales with a summary.
INTEGRATIONS
Mevcut santral / SIPCRMTakvim
SECURITYData storage, access permissions, and integration details for this service are set out in a dedicated section of the proposal prepared after the needs analysis.Security and integration approach →