D05CORPORATE PRESENCE
WhatsApp Business Account and Management
One number, several agents, every conversation in the CRM.
Many industrial buyers ask their first question on WhatsApp. We set up your verified WhatsApp Business account and configure quick replies, a catalogue, and automatic greetings. Conversations are shared across several agents and each one is linked to the customer record in your CRM.
SCOPE
01WhatsApp Business API account and verification
02Multi-agent inbox
03Product catalogue and quick replies
04Out-of-hours automatic greeting
05First-line screening by chatbot
06Conversation logging in the CRM
OUTCOMEA WhatsApp sales channel that nothing falls out of and that you can report on.
INDUSTRIAL EXAMPLEA buyer asking about a spare part or a sample hears back from the right person within minutes.
INTEGRATIONS
WhatsApp Business APICRMWeb sitesi
SECURITYData storage, access permissions, and integration details for this service are set out in a dedicated section of the proposal prepared after the needs analysis.Security and integration approach →