Skip to content
Tuna Digital Platformby Tuna Industrial
Menu
ServicesAgent demoSecurity and IntegrationHow we workContactRequest a free digital visibility analysis

Scattered channels

Connecting into one flow

TUNA DIGITAL PLATFORM

Turn your manufacturing strength into a digital presence customers find and reach.

End-to-end digital services for industrial companies, from the corporate website to AI agents. One provider, one customer dataset, one sales pipeline.

Request a free digital visibility analysisSee the agent demo →
CHANNELSONE PIPELINE
Corporate websiteD02AI chatbot and formsD07WhatsApp BusinessD05Switchboard voice agentD06Corporate emailD04Search and AI answersD10
D11CRM and customer pipelineNew requestQualifiedQuoteWonTuna Digital PlatformD13
Requests from every channel link to the same customer record. Setup happens channel by channel, based on the needs analysis.

The same approach, in two directions.

TUNA INDUSTRIAL PLATFORMMakes the machine, the line, and production visible in real time.tunaindustrial.com →
TUNA DIGITAL PLATFORMMakes your company visible in the market: it finds the buyers looking for you, captures them, and hands them to sales as qualified requests.
SERVICE CATALOGUE

Twenty services, four areas.

Every service can be taken on its own. Set up together, they share the same customer data, so every new channel you add builds on the ones before it.

08 SERVICES

Corporate Presence

How your company looks online and how people reach it.
D01Corporate Identity and Presentation DesignA consistent identity with industrial credibility, across logo, colour, type, and templates.→D02Industrial Corporate WebsiteA site that presents your machinery, capacity, and certificates in the language buyers search in.→D03Corporate Social Media ManagementAccounts, led by LinkedIn, that present your factory’s work regularly and professionally.→D04Corporate Email AccountsSecure, deliverable email on your own domain.→D05WhatsApp Business Account and ManagementOne number, several agents, every conversation in the CRM.→D06Corporate Switchboard Voice AgentA voice assistant that answers at any hour, understands the request, and routes it to the right person.→D17Digital Product Catalogue and Document PortalYour products, datasheets, and certificates, always current, behind one link.→D18Virtual Showroom and Online Trade FairShowing your plant and products before the buyer travels.→
06 SERVICES

Customer Acquisition

Finding, attracting, and qualifying prospects.
D07AI Chatbot, Surveys, and Meeting FormsAn assistant that talks to site visitors, qualifies them, and captures them as leads.→D08Lead Sourcing and Regional ProspectingFinding, verifying, and listing potential buyers in your target region and sector.→D09Industry News and Professional BlogContent that keeps your site current and shows up in search and in AI answers.→D10SEO, GEO, and AI-Ready VisibilityBeing found on Google and in AI search such as ChatGPT and Gemini.→D15Digital Advertising ManagementVisible on Google and LinkedIn, to the right buyers, with a measurable budget.→D16E-export and B2B Marketplace StoresA professional store on the B2B marketplaces international buyers search.→
05 SERVICES

Sales and Automation

Tracking, measuring, and automating every request.
D11CRM, ERP Modules, and Customer PipelineEvery request from every channel in one pipeline, with only the ERP modules you need.→D12AI Email Agents: Sales, Marketing, and NewslettersAgents that organise and speed up email, from quote replies to newsletters.→D13Tuna Agent Hub: Agent ArchitectureA platform on your own server that runs chatbot, WhatsApp, email, and switchboard agents from one place.→D14Mobile App and Web AppApplications built for your company, for field teams, dealers, and customers.→D19Dealer and Customer PortalA portal where dealers and customers reach orders, stock, quotes, and documents themselves.→
01 SERVICES

Support and Funding

Planning digital investment alongside suitable incentive programmes.
D20Incentives and Grant SupportFinding the public incentives and support programmes that fit your digital transformation investment.→
LIVE AGENT DEMO

How a request travels from a channel to the CRM.

Pick one of three scenarios and step through it. The CRM record on the right fills itself in as the agent handles the conversation.

ornekmetal.com · web chatbotSIMULATION
VISITOR
Hello, do you laser-cut stainless sheet parts? We need about 2,000 pieces.
1/6
CRM · CUSTOMER RECORDD11
Channelpending
Product / topicpending
Qty / languagepending
Lead time / prioritypending
Countrypending
Contactpending
Next steppending
PIPELINE STAGE
New request
Qualified
Quote
Won

This is a simulation. Örnek Metal is a fictional company; conversations and records are examples.

Tuna Digital Platform →
SECURITY AND INTEGRATION

The first page of every proposal: data security and integration plan.

Every proposal that comes out of the corporate needs analysis has a dedicated section on where your data is held, who can access it, and how it talks to which systems.

Our security and integration approach →
01Data ownershipAccounts, domains, and customer data are opened in your name. When the engagement ends, everything stays with you.
02KVKK and consentForms, chatbot, and call records are set up together with an information notice and explicit consent flow.
03Access and permissionsRole-based access, two-factor authentication, and an access removal process for departing staff.
04Human approvalAgents propose critical customer-facing replies; the decision to send stays with your team.
05Integration planYour existing ERP, CRM, and email systems stay in place; connections are built and documented over APIs and webhooks.
HOW WE WORK

From a free analysis to a managed digital infrastructure.

01FREE

Digital visibility analysis

We review your website, search and AI visibility, social accounts, and request channels, and send you a short report.

02NEEDS ANALYSIS

Corporate needs analysis and proposal

We map your goals and current systems together. The proposal covers scope as well as a security and integration plan.

03STAGED

Setup and integration

Services are set up in order of priority, channel by channel, and connected to the CRM. Each stage goes live with your approval.

04MONTHLY

Management and improvement

We run content, campaigns, and agents, show what works in a monthly report, and keep improving.

First, let us see where you stand.

The free digital visibility analysis reports how your company appears today in search engines, AI answers, and your request channels.

Request a free digital visibility analysis